Privacy Policy

1. Introduction

West Quay Cottages ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact details (email address, phone number, postal address)
• Booking information (dates, number of guests, cottage preferences)
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• IP address
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your reservation
• Send booking confirmations and important updates
• Respond to your inquiries and requests
• Improve our website and services
• Send marketing communications (with your consent)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist with bookings and payments
• Legal authorities when required by law

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, although this may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Under data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing communications

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

West Quay Cottages
Market Street, Watchet, Somerset TA23 0AN
Email: stay@westquaycottages.com
Phone: 01984 568477